About this product
BrandThe Cocoabean Company
Product IngredientsMallow Fluff,coconut flavouring,Kataifi,Dessicated coconut,Milk Chocolate
Allergen InformationSoybeans,Milk,Cereals Containing Gluten
Product description
MAY's BAR OF THE MONTH - LIMITED EDITION - The Coconut Crunch!
Introducing the Coconut Crunch, a delicious and unique treat featuring the crunchy texture of knafeh with the sweet and creamy taste of chocolate. But the star of the show is undoubtedly our coconut flavoured homemade marshmallow fluff. And its vegetarian!
'The Coconut Crunch' is another great addition to our stuffed bars collection. The combination of coconut and knafeh creates an array of textures and delicious flavours, sure to satisfy your cravings.
Whether you're looking for a quick snack on the go or a delicious treat to share with friends, 'The Coconut Crunch', is the perfect choice.
** This product has a shelf life of 18 days approx.**
We use a third party courier to deliver our orders. Once a parcel has left us, we have very little control over how it is handled by the courier. We will do what we can to assist in tracking a delivery however we cannot be held responsible for any losses incurred due to delays out with our control.
Tracking information will be sent directly to you, via the courier, if you have provided a contact number and/or email address at the time of ordering. If the delivery date/time is not suitable, your parcel will be left in what is deemed “a safe place” by the delivery driver. We would highly recommend stipulating your own “safe place” via the couriers app once you have received tracking information. Please note, if you do not specify a safe space and it is picked by the driver, this is at your own risk.
Neither we, the company, nor our third party couriers, take responsibility for theft of goods after the order has been marked as delivered.
Damaged/Incorrect/Missing Items
We want nothing more than your chocolate to arrive correctly and in the very best condition. However, despite our greatest efforts, issues can arise from time to time.
Please inspect your order upon receipt and let us know immediately (and no later than 24 hours after receipt) if the item(s) are defective, damaged or incorrect, so that we can evaluate the issue and respond appropriately.
When contacting us regarding an issue with your order, you must include full and clear photographic evidence of the product(s) (untampered) and the packaging it arrived in. If your complaint is in regards to more than one product, we require at least one picture showing all products together in the same image.
Reasons not covered by our refund/replacement policy
A “change of mind” is not eligible for a refund.
All our products are handmade, by a team of people therefore no two bars will be identical. Refunds will not be given for variance to the bar i.e. thickness of chocolate, decoration of bar etc unless at managements discretion.
Since taste is a very personal matter and subjective we cannot accept refund/replacements requests simply because you do not like the taste and/or texture.
We take great care in the making and packing of our products however chocolate is fragile. Therefore, small cracks and imperfections will not be covered within our refund policy unless deemed by us (the company) to be an unacceptable level of damage. This is because the product is still fit for consumption.
Some of our products come with a short shelf life, which will be clearly stated on the product description. Please be mindful of this when placing your order as complaints about short shelf life will not be eligible for refunds/replacements.