•How do I know if the wireless CarPlay adapter is compatible with my car?If you have wired Apple CarPlay installed in your car, this adapter is fit for your vehicle.To know the compatible device, you can also find the right information on the CarPlay website or ask your car dealer.Also you can ask us directly.
•Can the adapter be paired with multiple iPhones?Yes, our adapter can be paired with multiple iPhones, but only one device can be connected at a time.When pairing it with a new iPhone, please cancel the current connection first.By default, it will only auto-connect back to the last used iPhone.
•Disconnecting during use?After connection, the phone's Wi-Fi will be occupied by the wireless CarPlay program.Dropped connections are usually caused by Wi-Fi interference.You may need to ignore other Wi-Fi networks and Bluetooth devices when using the adapter.
•Sound playing from the car stereo is delayed while watching video on the phone?We are sorry, this issue is not with the adapter itself, but rather a problem with the wireless transmission.Because video transcoding is more complex than normal audio file transcoding and takes longer to process.
•Audio/call input or output issues?Please check your phone's Bluetooth to see if it is connected to another device. If so, please ignore other auto-connected Bluetooth devices. Note: when using, please make sure that your phone's Bluetooth is only connected to the adapter.