•Question 1: What is the output for iPhone wireless charging?This magnetic portable charger supports up to 7.5W wireless charging for the iPhone.So, its wirelss charging speed is slower than wire charging.If you mind the wireless charging speed, consider carefully.
•Question 2: Is it compatible with phone cases?Yes, it only works with iPhone official magnetic phone case.If your phone case thickness is more than 2 mm and it's non-magnetic phone case, we suggest that you could stick our magnetic metal plate to your phone case.
•Question 3: Does it work with other phone devices?This wireless power bank is specially designed for iPhone 12 and 13 series users,and it is compatible with our power bank because of the magnet built inside their iPhone.
•Question 4: Is it normal for the power bank to heat up?The wireless charging principle may cause the rechargeable battery to get hot, but this temperature is within the normal range. If you have any questions in using it, please let us know and we will solve it for you.
•How to enter or exit the low current mode? Enter: When the indicator light is on, press and hold the button for 2 seconds to enter the low current mode. Exit: Press and hold the button for 2 seconds or double-click the button to turn off the device to exit the low current mode.