Beok Smart Home Tuya WIFI Thermostat Battery-powered Thermoregulator for Gas Boiler Smart Life Work with Alexa Google Home

About Shipment

 

1. All the parcels will be sent via Aliexpress official shipping method, and they will be all traceable. 

 

2. We are not responsible for any taxes or VAT on the customs of buyer's country. 

 

3. If after 45 days you don’t receive the parcel, please contact us. We will submit a search with the shipping agent and help to track the logistics information for you. If after 60 days, you still do not receive the parcel, you can contact with us to fully refund to you.

 

 

 About Warranty 

 

1. For all products we offer two year warranty.

 

2. For products with quality problem, please provide us some photos or vedio. We will discuss the solution for you. 

 

3. If you want to return/exchange products because of personal reason, it is available. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will  NOT issue you a refund or replacement. You also need to afford the returned shipping cost.

 

 

 About Feedback 

 

1. We appreciate your early receipt confirmation.

 

2. Please don’t leave negative feedback or open dispute without communication with us. No matter what problem you meet, we will try our best to provide you a solution. Please actively contact us before leaving any negative or neutral feedback. Thank you for your understanding.