Product description
Our store has its own factory that supports custom samples and designs
1, Minimum order quantity is small, starting from 30 pieces for pure silver models.For more styles, please contact customer service for details
2.Edition Fee: For custom-made products with an order quantity exceeding 200 pieces, the edition fee will be refunded and can be used as a loan credit
3, Customization Process: a, Contact customer service, send us a picture or sample;
b, Quote, Confirm Order, Buyer Pays 30% Deposit;
c, Drawing and Pattern Making;
d, Production (cannot be changed after confirming the pattern);
e, buyer pays the remaining balance, shipment
4.After signing for the custom-made product, please check its quality immediately.No returns or exchanges except for quality issues
Our store has its own factory, and the profit margin from self-produced and self-sold business model is inherently low.We rely on volume sales to earn a meager profit per item
For dropshipping or low-volume buyers returning or exchanging goods, we really cannot afford this labor loss, so we hope..
Buyer understanding.Please check all products for any issues immediately upon receipt, support within seven days after signing
After-sales service, requests beyond seven days will not be accepted
1.For quality issues, returns and exchanges are supported within seven days
2, Non-quality issues (such as incorrect size, dislike of color or style, etc.)can be returned or exchanged within seven days
50% of the product quantity for the pen order (e.g., if you bought 10 items, you can return or exchange 5), or we can directly process the return
20% repair fee on product price, as all returned products need to be sent back for factory maintenance and quality inspection
3, Out of stock, orders with less than 5 items can be restocked; if insufficient, please choose a refund