•Please set the resolution and refresh rate of your external monitor to the following standards: 3840*2160@30Hz/60Hz, 5120*2880@30Hz, 2560*1440@60Hz or 1920*1080@60Hz/120Hz/144Hz.
•To support ROG Ally's 30W Turbo mode, a 100W PD charger is essential for optimal performance, ensuring the dock meets the increased power demands effectively.
•When using the dock's HDMI port for screen projection,please use an HDMI-to-HDMI cableand avoid any HDMI-to-DisplayPort cables or adapters.We recommend that you connect your Power Adapter (45W and above) while docking your Steam Deck to ensure stable operation of the output video and external devices.
•To achieve 4K@60Hz output, ensure the following requirements are fulfilled:[A] Use an HDMI to HDMI 2.0/2.1 cable, not exceeding 15 feet in length.[B] Manually switch to desktop mode and configure the settings for 4K@60Hz output.[C] Select the 4K@60Hz output option in your game settings.
•If you need to use HDMI Switch (the 8K one is better), make sure that the HDMI cable at both ends of it does not exceed 6.6 Feet.
•When playing demanding games, using high-resolution settings can significantly strain the Steam Deck, potentially exceeding its power handling capabilities.To minimize latency with external devices during gameplay, consider lowering the game's image quality settings appropriatel.
•Ensure that your handheld's protective cases do not exceed a thickness of 2mm.