Buggy Board with Larger Seat, 2-in-1 Kiddy Board for Children from 2-6 Years (25KG), Fits 99% of Strollers, Easy Installation, for Families with Two Kids

our products have been packed and labeled in the UK warehouse, when we launched the activity of giving gifts to customers, the gifts could only be delivered separately, and the shipping times of the two warehouses were not unified. As a result, some customers received the gifts first, while the actual products were still in transportation. Although we sent the package information to the customers, However, some customers may not notice it in time, which has led to their misunderstanding. We have already asked the after-sales department to optimize this process