•Does the pet camera works with 5GHz wifi?No, it only works with 2.4GHz wifi.If your router is a dual-band, we recommend you separate them first and then connect the camera to the 2.4GHz band.
•Do I have to subscribe to the cloud?No, the cloud is not mandatory.The camera can record events (up to 12 seconds) in the last 24 hours. But if you need to record longer videos, please insert a micro SD card or subscribe to the cloud.
•The camera won't connect.Please long-press the reset button until the camera makes a sound and the light starts flashing red, then try to connect it again.
•Can I view the camera on different phones at the same time?Yes. Please note that one blurams account cannot be logged on different phones at the same time.Please register a new blurams account and share the camera with the new account. Then you can view it on multiple devices simultaneously.
•Any problems with the camera use?You can find us on the product box!We are happy to help you!