2025NEW-iTRUSOU Electric Warming Tray - Full Surface Heating Rollable PortableSilicone Heating Mat for Food, Temperature Adjustable,Auto Shut-Off - Versatile Food Warmer for Gatherings,Parties,Everyday Use

•Can this food warming pad cook food or heat it to boiling point?The iTRUSOU warming mat is not for the cold food to be used but the food that needed to stay warm.If you need to bring food to a boil, we recommend using high-power appliances like induction cookers or microwaves.

•Can food warming mats on the market be used on any countertop?It can be used on heat-resistant surfaces like stainless steel, solid wood, and tiles.Avoid direct use on marble, granite, quartz, or engineered wood, as heat buildup may cause damage.Use a heat-insulating pad to protect the countertop if needed.

•How should the heating plate be stored, and is there a specific direction for rolling it up?The iTRUSOU heating plate is made of flexible silicone material, allowing you to roll and bend it freely without affecting its performance.However, for convenient storage in the carrying bag, we recommend rolling up mat as shown in main image.

•Why does using an infrared thermometer to measure the mat's surface not reach the advertised 100°C (212°F)?Max temp is 95±5°C, set with negative tolerance to protect tabletops like solid wood or marble from damage due to prolonged high temps.Varied emissivity settings on infrared thermometers cause errors.For accuracy, use a thermocouple thermometer.

•Is it possible to change the duration of the scheduled shutdown