Love this, it’s super simple but can make an outfit looks classy so easily & also good if you have a bigger bust too!
5 October 2024
N**a
Item: Black, One Size
They have sent me the wrong item, I am so annoyed they sent me a top instead, the delivery took so long too jsut for them to send me the wrong item!!!!
24 October 2024
r**a
Item: Taupe, One Size
Had a whole where the tag was attached
6 October 2024
e**f
Item: Beige , One Size
Loose threads everywhere and around the neck and bottom of the poncho is rolls up makes it look cheap
This Knitted Asymmetrical Poncho is a stylish and versatile addition to your autumn and winter wardrobe.
•Cozy Knit: Made from high-quality knit material, this poncho provides warmth and comfort on chilly days.
•Asymmetrical Design: The unique asymmetrical cut adds a modern touch to your outfit, perfect for elevating your winter looks.
•Crew Neckline: The classic crew neckline of this poncho gives it a timeless appeal, making it easy to pair with various tops.
•Medium Stretch: With medium stretch fabric, this poncho offers flexibility for ease of movement without losing its shape.
Ideal for layering over tops or dresses, this knitwear piece is not only fashionable but also functional. Whether you're heading out for a casual day or want to stay cozy at home, the Knitted Asymmetrical Poncho is the perfect choice. Elevate your shawl collection with this must-have piece!..
TikTok Shop 30-Day Return Policy
We want you to love your purchase, but if something isn’t quite right, we’re here to help. Our 30-day return policy ensures you can shop with confidence.
Eligibility for Returns
To qualify for a return:
•Items must be returned within 30 days of the delivery date.
•Items must be in their original condition:Unworn, unwashed, and unusedWith all original tags and packaging intact.
How to Return an Item on TikTok Shop
•Initiate the Return Request:Log into your TikTok account and go to the Orders section.Find the item you want to return and click on Request a Return.Provide a reason for the return and upload photos if the item is faulty or damaged.
•Return Approval:Once your return request is approved, you’ll receive a prepaid return label or further instructions.
•Pack and Ship:Securely repack the item in its original packaging.Attach the prepaid label to the package.Drop it off at your nearest shipping location or schedule a pickup, depending on the shipping carrier.
Refunds and Processing Time
•After we receive your returned item and verify it meets our return criteria, your refund will be processed within 5–7 business days.
•Refunds will be issued to your original payment method, as per TikTok Shop policies.
•Please allow additional time for your payment provider to process the refund.
•Item should be returned to the premisses, within the 30 days return period in order to get full refund.
Exchanges
•TikTok Shop does not currently support direct exchanges. If you want a different size, colour, or item, please return your original purchase and place a new order.
Damaged, Faulty, or Incorrect Items
If you receive a damaged, faulty, or incorrect item, please submit a return request via TikTok Shop within 7 days of delivery, providing photos for verification. You will be eligible for a full refund or replacement at no additional cost.
Important Notes
•TikTok Shop reserves the right to decline a return if the item is returned outside the 30-day window, is not in its original condition, or is ineligible for return under this policy.
•Return shipping fees for non-faulty items may be deducted from your refund.
Need Assistance?
If you have questions or need support, please contact us via Customer Service on our TikTok Shop.