Most of my products are handmade to Orders, it is written in the description. As all of our products are Made to Order, we are unable to offer Refunds Or Exchanges. In the unlikely event that you are not satisfied with your order for any reason, please reach out to me and I will be happy to assist. If I need to contact you for any reason in relation to your order, I will contact you through Tiktok Messenger so please be sure to keep an eye on your inbox.